Refund and Cancellation Policy - Bamboo Stitch
​
Cancellations:
-
Order Cancellation: You may cancel your order with Bamboo Stitch within 24 hours of placing it. To cancel your order, please contact our customer support team immediately. We cannot guarantee cancellation for orders that have already been packed or shipped.
Refunds:
-
Refunds for Unpacked Orders: If your order has not been packed or prepared for shipment, we offer a full refund of the purchase price. You will receive the refund in the original payment method. Please contact our customer support to request a refund.
-
No Returns: We do not accept returns of our products unless there is a defect or damage. In case you receive a defective or damaged item, please contact us within [number of days] days of receiving your order, and we will address the issue promptly.
Contact Information:
If you have any questions or need assistance with cancellations or refunds, please contact our customer support team at bamboostitch94@gmail.com.
​
Note: This policy is subject to change without notice, and the most recent version will be posted on our website.